Terms of Use

These Terms and Conditions set out the rules that govern your use of Turbo Sven. They explain the relationship between us and our players, including account responsibilities, eligibility, deposits and withdrawals, promotions and how we resolve disputes. By registering and using our services you agree to comply with these terms and any additional rules set out in specific promotions or pages on the site.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. This includes your name, address, date of birth and contact details. You must keep your username and password secure and not share them with others. We may suspend or close accounts that show signs of unauthorised access, fraud, bonus abuse or collusion, and we reserve the right to void bets or withhold funds pending investigation.

Only one account is permitted per person, household and payment method. If you believe your account has been accessed without authorisation you should contact support immediately at [email protected].

Eligibility requirements

You must be at least 18 years old to register and play. Access is available only where local law allows participation with offshore operators. We maintain a list of restricted jurisdictions and will refuse or close accounts from those locations. You must not register if you are self-excluded from gambling through a recognised scheme or under a bankruptcy or similar restriction.

Acceptable platform use

Use of the site for lawful, honest play is required. Prohibited activities include money‑laundering, using automated software or bots, advantage play intended to circumvent wagering conditions, and deliberately manipulating games or promotions. We may limit, suspend or close accounts suspected of prohibited activity and report matters to relevant authorities when appropriate.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms which will be shown when you opt in. Promotional offers may require an opt-in at deposit, and will carry wagering conditions, game contribution rules and maximum bet limits while a bonus is active. Any attempt to abuse promotions may result in forfeiture of bonus funds and winnings. Please read individual promotion terms before participating.

Deposits and withdrawals

We support a range of payment methods and currencies where available to UK players. All deposits must be made from payment sources in your name. Withdrawals are subject to verification checks, including identity and payment method documentation, before funds are released. We may apply limits to withdrawals and place holds on funds while checks are completed. Any fees charged by payment providers are outside our control and may apply.

Dispute resolution

If you have a dispute you should contact our support team in the first instance. We will investigate and aim to resolve issues promptly. If a resolution cannot be reached internally we will consider escalation in line with applicable law and our internal complaint handling procedures. Decisions are made in accordance with these terms and any relevant evidence.

Updates to terms and conditions

We may update these terms from time to time. We will publish any changes on the site and, where appropriate, notify registered players. Continued use of the service after changes are published constitutes acceptance of the revised terms. We recommend you review this page regularly.